Internet Connectivity Options

There are three options to get connected to the Internet.

FIRST: CONNECT TO YOUR HOME OR OTHER AVAILABLE NETWORKS

The first way you should try to access the Internet is by connecting through your Internet service provider, or one of the free Xfinity Wi-Fi hotspots , AT&T Wi-Fi hotspots being provided by local service providers in response to COVID-19.  After turning your computer on, you will have a screen like the one below. Click on the Wi-Fi symbol in the lower right corner. It will display the networks available to you. Look for your home network, click on it, and click connect. If you do not have a home network, you may have access to a free connection offered during this event. As an example, you can select xfinitywifi, att-wifi, or attwifi from your list of available wireless networks.

Computer screen Internet

 

Xfinity WiFi Instructions for Connecting your device

SECOND: TAKE ADVANTAGE OF TWO FREE MONTHS OF INTERNET FROM COMCAST

If you were not able to connect using the instructions above, you can contact Comcast to take advantage of two free months of Internet being offered to eligible families in Comcast service areas. You will need to call 1-855-846-8376 or visit internetessentials.com to get information about this program. You can also follow the steps in the Internet Essentials flyer below. 

Internet Essential Info

You can find additional information from Comcast by visiting the following webpages:

Comcast: Internet Essentials

Comcast: How to Apply 

 

THIRD: CALL THE HELP LINE

If you have tried both the above methods and are still not able to connect to the Internet,  or if you have questions, please contact our Instructional Technology Help Line at 772-564-3051, or email instructionaltechhelp@indianriverschools.org.